THE IMPORTANT DETAILS
Privacy matters.
Your information deserves to be treated with care. Here’s how we collect, use and protect personal information when you interact with Sanda.
Privacy Policy
Last updated: 5 November 2026
SECTION 1: WHO WE ARE
Sanda is the trading name used by Sanda Works Limited, a company registered in England and Wales under company number 16738220.
Our registered office is:
Sanda Works Limited
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Our website is sanda.works.
For the personal information we collect through this website and our direct business enquiries, Sanda Works Limited is the data controller. This means we are responsible for deciding how and why that information is used.
You can contact us about privacy through our Contact page or by writing to the registered office above.
SECTION 2: INFORMATION WE COLLECT
We collect personal information when you contact us, make a business enquiry or engage with our services.
Depending on how you interact with us, this may include:
Your name.
Your email address.
Your company or organisation.
Your telephone number, if you provide one.
The services you are interested in.
Your project budget or requirements.
Information contained in messages you send us.
Details of our communications and business relationship.
When you visit our website, our hosting and security providers may also process certain technical information, such as IP addresses, browser information and device details, where needed to deliver and protect the service.
Please avoid including sensitive personal information in general business enquiries unless it is necessary.
SECTION 3: HOW WE USE YOUR INFORMATION
We use personal information for the following purposes:
RESPONDING TO ENQUIRIES
To answer questions, discuss potential projects and respond to requests for information.
Our lawful basis is our legitimate interest in responding to business enquiries or taking steps towards a contract at your request, where applicable.
PROVIDING OUR SERVICES
To communicate with clients, manage projects and deliver agreed services.
Our lawful basis is performance of a contract or our legitimate interests in managing business relationships, depending on the circumstances.
RUNNING AND PROTECTING OUR WEBSITE
To maintain the website, troubleshoot problems and help protect its security and availability.
Our lawful basis is our legitimate interests in operating a safe and reliable website.
MEETING LEGAL OBLIGATIONS
To maintain records or provide information where required by applicable law.
Our lawful basis is compliance with a legal obligation.
If we introduce additional uses of personal information, including optional marketing subscriptions, we will provide the relevant information and establish an appropriate lawful basis before doing so.
SECTION 4: WHO WE SHARE INFORMATION WITH
We may use trusted service providers to help operate our website, manage communications and deliver our services.
These may include:
Website hosting and publishing providers,
Business email and communication providers.
Professional advisers, such as accountants or legal advisers, where necessary.
Other suppliers supporting our services, where appropriate and permitted.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
We take account of relevant data protection requirements when selecting service providers and sharing personal information.
SECTION 5: INTERNATIONAL DATA TRANSFERS
Some of the technology and service providers we use may operate outside the United Kingdom.
Where personal information is transferred internationally, we assess the applicable data protection requirements and, where required, use an appropriate lawful transfer mechanism or safeguard.
Details of relevant transfers and safeguards can be requested through our Contact page.
SECTION 6: HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
For business enquiries, this includes the time needed to respond, manage any ongoing discussions and maintain appropriate records of our communications.
If an enquiry results in a business relationship, relevant information may be retained for the duration of that relationship and for any subsequent period necessary for legal, accounting, tax or other legitimate business requirements.
Retention decisions take account of the nature of the information, why it is needed, any applicable legal obligations and whether it remains necessary to keep it.
When personal information is no longer required, we take appropriate steps to delete or anonymise it.
SECTION 7: COOKIES AND WEBSITE ANALYTICS
Our website use may track your use through it.
The site has built-in website analytics that operate without analytics cookies and provide aggregated information about website usage.
Depending on the functionality enabled on our website, technical services may process information necessary for website operation, performance and security.
If we introduce additional analytics, advertising tools, embedded services or other technologies that require consent, we will provide appropriate information and consent controls before activating them.
We review the website’s technologies and privacy requirements as its features develop.
SECTION 8: YOUR DATA PROTECTION RIGHTS
Under applicable UK data protection law, you may have the right to:
Request access to personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request the deletion of your personal information in certain circumstances.
Ask us to restrict how your information is processed.
Object to certain processing, including processing based on legitimate interests.
Request the transfer of certain personal information to you or another provider.
Withdraw consent where our processing is based on consent.
These rights are subject to applicable legal conditions and exceptions.
You may object at any time to the use of your personal information for direct marketing.
To exercise your rights or raise a question about your personal information, please contact us using the details in Section 1.
SECTION 9: COMPLAINTS
If you have concerns about how we handle your personal information, please contact us so we can investigate and respond.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Website:
https://ico.org.uk/
SECTION 10: THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those independent organisations. We encourage you to review their privacy notices before providing personal information.
SECTION 11: CHANGES TO THIS POLICY
We may update this Privacy Policy when our services, technology, legal obligations or data processing practices change.
The latest version will be available on this page, with its last updated date shown at the top.
Where required, we will provide additional notice of significant changes.
Questions about your privacy?
If you’d like to know more about how we handle personal information, we’re here to help.